Key Terms Summary

Minimum Age: 21+

You must be at least 21 years old and a resident of Indonesia to register and use apo338 services.

Account Verification

KYC verification is required before your first withdrawal. Valid Indonesian ID and proof of address needed.

One Account Per Person

Each individual may maintain only one active account. Multiple accounts will be closed and funds forfeited.

Bonus Terms Apply

All bonuses carry wagering requirements. Read specific promotion terms before accepting any bonus.

Responsible Gaming

Self-exclusion tools and deposit limits are available. Gambling should be entertainment, not income.

Withdrawal Times

Standard processing: 5-15 minutes for verified accounts. First withdrawal requires completed KYC verification.

1. Definitions

In these Terms & Conditions, the following terms shall have the meanings set forth below unless the context clearly indicates otherwise:

  • "apo338", "We", "Us", or "Our" refers to the apo338 online betting platform operated under international gaming licenses, providing services to Indonesian residents.
  • "User", "You", or "Your" refers to any individual who registers for an account and uses apo338's services.
  • "Account" refers to the personal gaming account created by a User to access apo338 services, including but not limited to sports betting, live casino, and slot games.
  • "Services" refers to all online betting, gaming, and related services provided by apo338 through its website and mobile platforms.
  • "Deposit" refers to funds transferred by a User into their apo338 Account using approved Indonesian payment methods including bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga) and e-wallets (OVO, DANA, GoPay, ShopeePay).
  • "Withdrawal" refers to funds transferred from a User's apo338 Account balance to their registered Indonesian bank account or e-wallet.
  • "Bonus" refers to promotional credits, free bets, cashback, or other incentives offered by apo338 subject to specific terms and wagering requirements.
  • "Wagering Requirement" refers to the number of times a Bonus amount must be bet before it can be converted to withdrawable cash.
  • "KYC" (Know Your Customer) refers to the identity verification process requiring Users to submit valid Indonesian identification documents (KTP National ID), proof of address, and selfie verification.

2. Acceptance of Terms

By registering for an Account on apo338, accessing our website at https://apo338.cam, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. These Terms constitute a legally binding agreement between you and apo338.

If you do not agree with any part of these Terms, you must immediately cease using our Services and close your Account by contacting customer support. Continued use of apo338 after any modifications to these Terms constitutes your acceptance of the revised Terms.

We reserve the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Material changes will be communicated via email to your registered address and through prominent notice on our website. It is your responsibility to review these Terms regularly. The "Last Updated" date at the top of this document indicates when the most recent changes were made.

Important Notice

These Terms & Conditions are written in English. In the event of any discrepancy between the English version and any translation, the English version shall prevail. You confirm that you have sufficient understanding of English to comprehend these Terms or have sought independent legal advice if needed.

3. Eligibility Requirements

To register for an Account and use apo338 Services, you must meet all of the following eligibility requirements:

3.1 Age Requirement

You must be at least 21 years of age at the time of registration. apo338 strictly enforces this age restriction through KYC verification procedures. Any User found to be under 21 years of age will have their Account immediately suspended, all wagers voided, and any remaining balance forfeited without recourse. We reserve the right to request additional age verification documentation at any time.

3.2 Residency Requirement

You must be a resident of Indonesia with a valid Indonesian national identification card (KTP). Services are provided exclusively to individuals physically located within Indonesian territory at the time of Account registration and use. We employ geo-location verification technology to confirm your location. Attempting to access Services from outside Indonesia using VPN, proxy, or other location-masking technology constitutes a material breach of these Terms.

3.3 Legal Capacity

You must have the legal capacity to enter into binding contracts under Indonesian law. You represent and warrant that you are not subject to any legal disability, bankruptcy proceedings, or other condition that would impair your ability to fulfill your obligations under these Terms.

3.4 Responsible Gaming Acknowledgment

You acknowledge that online gambling carries inherent financial risk and confirm that you are using apo338 Services for entertainment purposes only, using disposable income you can afford to lose. You are not prohibited from gambling by any addiction treatment program, self-exclusion agreement, or court order.

3.5 Single Account Policy

You may maintain only one Account with apo338. Creating multiple Accounts, whether in your own name or using false identities, is strictly prohibited. If we detect duplicate Accounts, we reserve the right to close all related Accounts, void all bets, and confiscate any balances without prior notice or explanation.

4. Account Registration and Security

4.1 Registration Process

To create an Account, you must provide accurate, current, and complete information including your full legal name (as it appears on your Indonesian KTP), date of birth, residential address, valid email address, and mobile phone number. You agree to update this information promptly if it changes during your use of apo338 Services.

You are responsible for maintaining the confidentiality of your Account username and password. You agree not to share your login credentials with any third party. All activity conducted through your Account will be deemed to have been authorized by you, and you bear full responsibility for any consequences resulting from unauthorized access to your Account due to your failure to maintain confidentiality.

4.2 KYC Verification

Before processing your first Withdrawal, apo338 requires completion of KYC verification. You must submit the following documents:

  • A clear, legible copy of your valid Indonesian national identification card (KTP) showing your full name, date of birth, photograph, and signature
  • Proof of residential address issued within the last three months (utility bill, bank statement, or government-issued document displaying your name and current address)
  • A selfie photograph of yourself holding your KTP next to your face for visual confirmation

Documents must be submitted in standard image formats (JPG, PNG, PDF) with clear, unobstructed text. Processing typically takes 1-24 hours during business days (Monday-Sunday, 09:00-22:00 WIB). We reserve the right to request additional documentation or verification at our sole discretion.

4.3 Account Security Obligations

You agree to immediately notify apo338 customer support if you suspect any unauthorized access to or use of your Account. We recommend using a strong, unique password combining uppercase letters, lowercase letters, numbers, and special characters. Enable two-factor authentication if available through your Account settings for enhanced security.

Security Best Practices

Never access your apo338 Account from public computers or unsecured Wi-Fi networks. Always log out completely after each session. Be vigilant against phishing attempts – apo338 will never request your password via email or SMS.

5. Deposits and Withdrawals

5.1 Deposit Methods and Limits

apo338 accepts Deposits in Indonesian Rupiah (IDR) through the following approved payment methods:

  • Bank Transfers: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI (Bank Syariah Indonesia)
  • E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

The minimum Deposit amount is Rp50.000 IDR. Maximum Deposit limits vary by payment method and Account verification status – verified Accounts enjoy higher limits. Deposits are processed instantly in most cases, with funds appearing in your Account balance within seconds of confirmation.

You may only deposit funds from payment accounts registered in your own legal name. Third-party deposits (deposits from accounts not in your name) are strictly prohibited and will be refunded minus processing fees. This policy prevents money laundering and protects all parties.

5.2 Withdrawal Procedures and Timing

Withdrawals can be requested once your Account has been fully verified through KYC procedures. Withdrawal requests are processed to the same payment method used for your most recent Deposit, or to your registered Indonesian bank account if your original Deposit method does not support withdrawals.

Standard processing times are as follows:

  • Bank Transfers (BCA, BRI, BNI, Mandiri): 5-15 minutes during standard hours (09:00-22:00 WIB, Monday-Sunday)
  • E-Wallets (OVO, DANA, GoPay): 10-20 minutes during standard hours
  • Large Withdrawals (above Rp50.000.000): May require additional verification and process within 24 hours

The minimum Withdrawal amount is Rp100.000 IDR. There is no fee charged by apo338 for Withdrawals, though your bank or e-wallet provider may apply their own transaction fees.

5.3 Withdrawal Restrictions

You may withdraw only funds that have been wagered at least once (1x turnover requirement) to comply with anti-money laundering regulations. Bonus funds and associated winnings are subject to specific wagering requirements outlined in the applicable promotion terms – these must be fully satisfied before Withdrawal.

We reserve the right to request additional verification, conduct enhanced due diligence, or delay Withdrawals if we suspect fraudulent activity, bonus abuse, or violation of these Terms. Withdrawals may also be delayed pending resolution of any investigation into your Account activity.

6. Bonuses and Promotions

6.1 General Bonus Terms

apo338 offers various Bonuses and promotions including welcome bonuses, reload bonuses, cashback, free bets, and loyalty rewards. All Bonuses are subject to specific terms and conditions published on the applicable promotion page. By accepting a Bonus, you agree to comply with those terms.

Bonuses are intended for recreational players only. Professional bettors, bonus hunters, and Users who employ arbitrage or low-risk betting strategies designed primarily to exploit Bonus offers are not eligible for promotions and may have their Bonuses and related winnings voided.

6.2 Wagering Requirements

Most Bonuses carry wagering requirements, meaning you must wager the Bonus amount a specified number of times before it converts to withdrawable cash. For example, a Rp1.000.000 Bonus with a 30x wagering requirement means you must place Rp30.000.000 in qualifying bets before you can withdraw Bonus-related winnings.

Different game types contribute different percentages toward wagering requirements:

  • Slots: 100% contribution
  • Live Casino (Baccarat, Roulette, Blackjack): 10-20% contribution depending on game
  • Sports Betting: 15% contribution on odds above 1.75
  • Virtual Sports: 5% contribution

Low-risk bets such as betting on both red and black in Roulette, or covering a significant portion of outcomes in sports betting, do not contribute toward wagering requirements and may result in Bonus forfeiture.

6.3 Bonus Restrictions and Forfeiture

Bonuses typically expire 30 days after activation unless otherwise stated. Unused or partially wagered Bonuses will be removed from your Account upon expiration. Requesting a Withdrawal before satisfying wagering requirements will result in forfeiture of the Bonus and any associated winnings.

We reserve the right to modify, suspend, or cancel any promotion at any time without prior notice. In cases of suspected abuse, we may void Bonuses, confiscate winnings, and close Accounts at our sole discretion.

7. Betting Rules and Game Terms

7.1 Sports Betting

All sports bets are subject to the official result as determined by the relevant governing body (e.g., FIFA, UEFA, AFC) unless otherwise specified. Bets are settled based on results at the end of regular time (90 minutes for football) unless the bet explicitly includes extra time or penalties.

If a match is postponed or abandoned, bets are typically voided unless the match is rescheduled and played within 48 hours. We reserve the right to void bets placed after an event has started or if we detect that the User had access to material non-public information affecting the outcome.

7.2 Live Casino Games

All live casino games are streamed in real-time from licensed studios operated by our game providers (Evolution Gaming, Ezugi, Pragmatic Play Live). Technical malfunctions void all affected bets, and we will refund stakes in such cases. Video footage from dealer cameras serves as the authoritative record for all disputes.

7.3 Slot Games and RNG Games

All slot games and Random Number Generator (RNG) games undergo regular third-party audits to verify fairness and Return to Player (RTP) percentages. RTP represents long-term statistical payout – individual sessions may vary significantly. Malfunction voids all pays and plays.

7.4 Maximum Winnings and Bet Limits

We reserve the right to impose maximum win limits on certain games and bet types, which will be communicated in the applicable game rules. Maximum bet limits may also apply when playing with Bonus funds to prevent abuse. Exceeding maximum bet limits while using Bonus funds may result in winnings being capped or voided.

8. Prohibited Activities

The following activities are strictly prohibited and constitute material breaches of these Terms:

  • Underage Gambling: Registering or attempting to register an Account if you are under 21 years of age
  • Multiple Accounts: Creating or maintaining more than one Account, whether under your own name or using false identities
  • Identity Fraud: Providing false, inaccurate, or misleading information during registration or KYC verification
  • Collusion: Coordinating with other Users to gain unfair advantage, manipulate outcomes, or circumvent betting limits
  • Bonus Abuse: Creating multiple Accounts to exploit welcome bonuses or other promotions, using arbitrage betting strategies, or otherwise abusing promotional offers
  • Money Laundering: Using apo338 Services to facilitate money laundering, terrorist financing, or other criminal activities
  • Hacking or Cheating: Employing automated betting software (bots), exploiting technical vulnerabilities, or attempting to manipulate game outcomes through unauthorized means
  • Chargebacks and Payment Fraud: Initiating fraudulent chargebacks or disputes with your bank or payment provider after receiving Services
  • Location Fraud: Using VPN, proxy servers, or other technology to mask your true location and access Services from prohibited jurisdictions

Engaging in any prohibited activity will result in immediate Account suspension or closure, forfeiture of all funds, and potential legal action. We cooperate fully with law enforcement authorities in investigating criminal activity.

9. Limitations of Liability

apo338 provides Services on an "as is" and "as available" basis. While we strive for 99.9% uptime and reliable service, we do not guarantee uninterrupted access. We are not liable for losses resulting from:

  • Technical failures, server downtime, or internet connectivity issues beyond our reasonable control
  • Force majeure events including natural disasters, government actions, war, terrorism, or pandemic-related restrictions
  • Your failure to maintain Account security, including unauthorized access resulting from disclosure of your login credentials
  • Third-party payment processor delays or failures
  • Errors or malfunctions in game software provided by third-party developers

To the maximum extent permitted by applicable law, apo338's total liability to you for any claims arising from or related to your use of Services shall not exceed the amount of your Account balance at the time the claim arose, or Rp10.000.000 IDR, whichever is lower.

You acknowledge that online gambling involves financial risk and agree that you use apo338 Services at your own risk. We are not responsible for any gambling losses you incur, regardless of the amount.

10. Account Termination and Suspension

10.1 Voluntary Closure

You may close your Account at any time by contacting customer support via Live Chat or email. Upon closure, any remaining Account balance (after deducting any outstanding obligations) will be returned to you via your preferred payment method within 5-7 business days. Closed Accounts cannot be reopened, and you must register for a new Account if you wish to resume using Services.

10.2 Self-Exclusion

If you feel gambling has become problematic, you may request self-exclusion for periods ranging from 24 hours to permanent closure. During the self-exclusion period, you will be unable to access your Account, receive promotional communications, or open new Accounts. For more information, please review our Responsible Gaming page.

10.3 Termination by apo338

We reserve the right to suspend or terminate your Account immediately without prior notice if:

  • You breach any provision of these Terms & Conditions
  • We suspect fraudulent, illegal, or abusive activity
  • You fail to complete KYC verification within a reasonable timeframe
  • Required by applicable law or regulatory directive
  • Your jurisdiction becomes prohibited from accessing Services

Upon termination for cause, we may confiscate any remaining Account balance, void pending bets, and blacklist your personal details from future registration. You will have no recourse or claim for compensation in such circumstances.

11. Dispute Resolution

If you have a complaint or dispute regarding any aspect of apo338 Services, please first attempt to resolve the matter through our customer support channels (Live Chat, WhatsApp, or email at [email protected]). Most issues are resolved quickly through direct communication.

If you remain dissatisfied with the resolution provided by customer support, you may escalate your complaint by emailing our management team at [email protected] with a detailed description of your issue, supporting documentation, and desired resolution. We will review escalated complaints within 10 business days and provide a final written decision.

Any disputes that cannot be resolved through our internal complaint procedures may be subject to binding arbitration under the rules of the Singapore International Arbitration Centre (SIAC), with proceedings conducted in English. You agree to waive any right to participate in class-action lawsuits or class-wide arbitration.

12. Governing Law and Jurisdiction

These Terms & Conditions are governed by and construed in accordance with international gaming regulations and the laws applicable to our licensing jurisdiction. To the extent not covered by our licensing terms, Indonesian law shall apply for matters specifically related to Indonesian residents.

You agree that any legal action or proceeding arising from or related to your use of apo338 Services must be brought exclusively in the courts of Singapore, and you consent to the personal jurisdiction of such courts. This choice of jurisdiction does not limit our right to seek injunctive relief in any jurisdiction to prevent misuse of our intellectual property or Services.

13. Contact Information

For questions, concerns, or assistance regarding these Terms & Conditions or any aspect of apo338 Services, please contact us through the following channels:

  • 24/7 Live Chat: Available directly on the apo338 website
  • Email: [email protected] (General inquiries, response within 2-6 hours)
  • WhatsApp: +62 812-3456-7890 (Available 24/7)
  • Disputes & Complaints: [email protected]

By continuing to use apo338 Services after reading these Terms & Conditions, you acknowledge that you have read, understood, and agreed to be bound by all provisions contained herein. These Terms represent the entire agreement between you and apo338 concerning your use of our Services and supersede all prior agreements or understandings.

Have Questions About Our Terms?

Our customer support team is available 24/7 to assist you with any questions or concerns